Is that we're a software development shop.
The software that comes out of this shop is to support other shops in doing their work better/more efficiently.
Main problem with that is that we're already bought and paid for, so whether we do work or not, the money's already been spent.
And the customers?
There's an inconsistent divide as to whether or not they'll be helpful with their requirements.
The other problem is that boss man doesn't accept that the customer isn't helpful.
If the customer says "We're fine with it the way it is," that's not acceptable.
We have to continue harassing them until eventually they give us something we can use.
To give them something.
That they didn't want.
Ugh.
Almost time for home.